1. Information We Collect

Depending on how you interact with The Father’s House, we may collect personal information including:

• Full name

• Email address

• Phone number

• Mailing or other contact address

• Information about a planned or completed visit

• Information provided when registering for events, classes, groups, or church activities

• Information provided when requesting prayer, contacting the church, volunteering, or communicating with our team

• Information related to children's ministry registration, check-in, safety, emergency contacts, and participation

• Information provided by parents or legal guardians concerning children

• Information necessary to process registrations, donations, purchases, or other transactions

• Other information that you voluntarily provide to us

We may also automatically collect certain technical information when you use our website or interact with our online services, including information such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring websites

• Approximate geographic information

• Date and time of visits

• Other information collected through cookies, pixels, tags, or similar technologies

2. How We Use Personal Information

We may use personal information for legitimate church, ministry, administrative, safety, and communication purposes, including to:

• Respond to questions, requests, and communications

• Help individuals plan and prepare for a visit to The Father’s House

• Follow up with individuals who request information or indicate that they plan to visit

• Provide information about church services, events, ministries, classes, groups, and opportunities

• Register participants for church events and activities

• Provide children's ministry and check-in services

• Communicate with parents or legal guardians regarding children's ministry participation

• Provide pastoral care, prayer support, or ministry-related communication when requested

• Coordinate volunteers and ministry activities

• Process donations, registrations, purchases, or other requested transactions

• Maintain the safety and security of our church ministries, participants, staff, volunteers, and facilities

• Improve our website, communications, advertising, and ministry services

• Analyze website and advertising performance

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal obligations

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.

3. Plan Your Visit and Online Lead Forms

The Father’s House may use online forms, including forms provided through third-party platforms such as Meta's Facebook and Instagram platforms, to allow individuals to request information or indicate that they plan to visit.

When you submit a Plan Your Visit form, we may collect information such as your:

• Name

• Email address

• Phone number

• Planned visit date or timeframe

• Other information you voluntarily provide

We use this information to help prepare for your visit and to communicate with you about your requested visit.

For example, if you indicate that you plan to attend a particular Sunday, a member of our team may contact you before your visit to answer questions, provide helpful information, or welcome you.

Information submitted through a third-party lead form may be processed by that third party before being transmitted to The Father’s House. We encourage you to review the privacy policies of those third-party platforms as well.

4. Phone Calls and Text Messages

If you provide your phone number, The Father’s House may use it to contact you regarding a request you have made, a planned visit, church activities, registrations, or other communications you have requested.

Providing a phone number does not, by itself, constitute consent to receive recurring marketing or promotional text messages where separate consent is required by applicable law.

Where applicable, The Father’s House will obtain the consent required to send recurring or promotional text messages.

If you receive text messages from us, you may request that we stop sending them at any time by following the opt-out instructions provided in the message or by contacting us using the information below.

Message and data rates may apply depending on your mobile carrier and plan.

The Father’s House does not sell or rent phone numbers or mobile opt-in information.

We do not share mobile phone numbers or mobile opt-in information with third parties or affiliates for their own independent marketing or promotional purposes.

We may provide phone numbers and other information to service providers that process information on our behalf when necessary to provide church-related services, communications, registration, or technology functions.

5. Children's Information

The Father’s House provides ministries and programs for children and youth.

We may collect information about children when a parent or legal guardian provides information for purposes such as:

• Children's ministry registration

• Children's check-in

• Safety and security

• Emergency contacts

• Authorized pickup information

• Participation in church activities

• Communication with parents or legal guardians

• Other legitimate ministry or safety purposes

We intend for parents or legal guardians to provide personal information about children when such information is requested for children's ministry purposes.

We do not knowingly use children's personal information for unrelated advertising or marketing purposes.

Where applicable law requires parental notice, consent, access, correction, deletion, or other parental rights concerning a child's personal information, The Father’s House will take reasonable steps to comply with those requirements.

Parents or legal guardians may contact us regarding personal information collected about their child and may request access to, correction of, or deletion of such information where appropriate.

We will take reasonable steps to verify the identity and authority of a person making a request concerning a child before providing, changing, or deleting information.

6. Children's Data Retention

The Father’s House seeks to collect only information reasonably necessary for the ministry, safety, administrative, or other purposes for which it is requested.

Personal information relating to children will be retained only for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain appropriate ministry or safety records, comply with legal obligations, resolve disputes, or protect the safety of participants.

When children's personal information is no longer reasonably necessary for those purposes, we may securely delete or dispose of it.

Retention practices may vary depending on the type of information, the ministry involved, the technology used, and applicable legal or safety requirements.

7. How We Share Information

The Father’s House does not sell or rent personal information.

We may disclose personal information to trusted service providers when reasonably necessary for them to provide services on behalf of The Father’s House.

These service providers may support functions such as:

• Website hosting

• Church management

• Online forms

• Event registration

• Email communication

• Text messaging

• Payment processing

• Website analytics

• Advertising and advertising measurement

• Information storage

• Other technology services

Service providers may receive information reasonably necessary to perform the services for which they are engaged and may process that information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to:

• Protect the safety of individuals

• Protect children, families, staff, volunteers, or church property

• Protect the rights, property, or security of The Father’s House

• Prevent fraud, abuse, or unauthorized activity

• Respond to legal process

• Comply with applicable laws or lawful governmental requests

8. Meta, Facebook, and Instagram

The Father’s House may use Meta platforms, including Facebook and Instagram, for advertising, communication, and lead-generation purposes.

When you voluntarily submit information through a Meta Instant Form or other Meta lead-generation feature, Meta may collect and process that information and provide it to The Father’s House so that we can respond to your request.

The information may include information such as your name, email address, phone number, and answers to questions included in the form.

The Father’s House may use this information for the purposes described in this Privacy Policy, including responding to your request, helping you plan a visit, and providing requested church-related communication.

Meta's collection and use of information is also governed by Meta's own terms and privacy policies.

9. Cookies, Pixels, Analytics, and Advertising Technologies

Our website and third-party services may use cookies, pixels, tags, scripts, or similar technologies.

These technologies may be used to:

• Operate and secure our website

• Remember preferences

• Understand how visitors use our website

• Measure website performance

• Measure advertising performance

• Improve our website and communications

• Help us understand whether advertising campaigns are effective

Third-party advertising and analytics providers may collect information about interactions with our website or advertisements according to their own privacy policies.

You may be able to control certain cookies and similar technologies through your web browser, device settings, or controls provided by third-party services.

10. Sensitive Information

Some information voluntarily provided to a church may reveal personal or sensitive information, such as information contained in prayer requests, pastoral communications, counseling-related requests, or ministry communications.

We will use such information for the purpose for which it was provided and for legitimate church, ministry, safety, administrative, or legal purposes.

We encourage you not to submit highly sensitive personal information through general website forms unless the form specifically requests it or you are instructed to do so.

11. Donations and Financial Information

If you make a donation or complete a financial transaction through a third-party service, payment information may be collected and processed directly by the applicable payment processor.

The Father’s House generally does not receive or store complete payment-card information such as full credit-card numbers when transactions are processed through third-party payment providers.

Those providers' privacy policies and terms govern their processing of payment information.

12. Data Security

The Father’s House takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic database, online service, or method of transmitting information over the internet can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested services

• Respond to communications

• Maintain appropriate church and ministry records

• Maintain safety and security records

• Complete transactions

• Comply with legal obligations

• Resolve disputes

• Enforce agreements and policies

Different types of information may be retained for different periods depending on the reason the information was collected and applicable legal, administrative, ministry, or safety requirements.

When information is no longer reasonably necessary, we may securely delete or dispose of it.

14. Your Privacy Choices

Depending on the circumstances and applicable law, you may contact us to:

• Ask about personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information where appropriate

• Ask us to stop sending certain communications

• Withdraw consent where processing is based on consent

• Ask questions about how your information is collected or used

Certain information may need to be retained when reasonably necessary for legal, safety, administrative, ministry, recordkeeping, or other legitimate purposes.

We may need to verify your identity before completing certain privacy requests.

15. Parents and Children's Privacy Requests

Parents and legal guardians may contact The Father’s House regarding personal information collected about their child.

Depending on applicable law and the circumstances, parents or legal guardians may request:

• Access to their child's personal information

• Correction of inaccurate information

• Deletion of their child's personal information

• An end to further collection or use of the child's information

We may require reasonable verification of the requester's identity and parental or legal authority before fulfilling a request.

Where applicable law requires additional parental notice or verifiable parental consent for online collection of children's personal information, The Father’s House will follow those requirements.

16. Third-Party Websites and Services

Our website may contain links to websites, applications, services, or platforms operated by third parties.

Examples may include social-media platforms, church-management platforms, payment processors, registration services, video platforms, and other online services.

The Father’s House is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policy of any third-party service before providing personal information to that service.

17. Information from Third Parties

The Father’s House may receive personal information from third-party platforms when you voluntarily interact with us through those platforms.

For example, if you submit a lead form through Facebook or Instagram, information you provide may be transmitted to The Father’s House so that we can respond to your request.

We will handle information received from third parties according to this Privacy Policy and the purpose for which the information was provided.

18. No Sale of Personal Information

The Father’s House does not sell or rent personal information.

We do not sell personal information for monetary consideration.

We may use third-party service providers and advertising or analytics platforms to operate our website, communicate with individuals, process registrations, measure advertising performance, and provide church services. Such providers may process information as necessary to perform their services.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our church ministries

• Our website

• Technology

• Third-party services

• Information practices

• Applicable legal requirements

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the most current information about our privacy practices.

20. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to make a privacy request, please contact:

The Father’s House

3031 Bittel Road
Owensboro, KY 42301

Email:katrina@thefathershouseky.com

Phone: (270) 684-8274

Website:https://www.thefathershouseky.com/

When contacting us regarding a privacy request involving a child, please identify yourself as the child's parent or legal guardian and provide enough information for us to reasonably verify the request.